How to Cancel or Pause your Subscription
How to cancel or pause your BigShort subscription — your options, what happens to your account, and how to reactivate later.
How to Reset your Password
Step-by-step instructions for resetting your BigShort account password.
How to Change your Billing Address
How to update the billing address on your BigShort account.
How to Change your Payment Method
How to change the credit card or payment method on your BigShort subscription.
How to Change your Subscription
How to upgrade, downgrade, or change your BigShort subscription tier.
Support
How to get help with BigShort — contact options, support hours, and what to include in your request for the fastest response.